Welcome to the SmarterTools Support Portal

Our portal offers users a number of support resources, from the ability to initiate tickets and live chats with our agents to self-help resources via our Knowledge Base, Community, and Online Help. For more information and answers to commonly asked questions, see the SmarterTools Support Policy.

To fully participate in this Support Portal, a SmarterTools account is required. To request an account, please submit a ticket to the Sales Department using the Tickets button above.


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Recent Articles

Configuring Windows Performance Monitor to Capture Disk I/O Activity and Potential Disk Issues

When managing a mail server, it’s important to monitor your server’s disk activity to prevent bottlenecks or latencies that can degrade your mail server’s performance. In this post, learn how to configure Windows Performance Monitor to capture information pertaining to your server’s disk I/O utilization and discover potential disk issues before they occur.

SmarterTools Blog
SmarterMail 16.x Sneak Peek

Over the last few months we’ve been working feverishly on SmarterMail’s next major version, SmarterMail 16.x, and we’re excited to share more details and screenshots to all SmarterMail users. Preview the mockups for the SmarterMail 16.x interface redesign and let us know what you think!

SmarterTools Blog
The Beauty of the Disposable Email Address

These days, it seems offering up an email address is required everywhere you go -- both online and off! However, many people hate the idea of giving away personal information so freely, even when it means receiving something in return. In this blog post, learn how SmarterMail’s disposable email address let’s you get what you want yet avoid becoming vulnerable to spam.

SmarterTools Blog
Ad Blocking and Website Analytics

Apart from network traffic, browsing speed and battery life issues, there is another potential pitfall to ad blockers: they can SIGNIFICANTLY degrade your ability to know who is visiting your website. For ecommerce websites or for businesses who use their websites as their primary means for engaging customers, THIS fact may be the most devastating problem of all.

SmarterTools Blog