Welcome to the SmarterTools Support Portal

Our portal offers users a number of support resources, from the ability to initiate tickets and live chats with our agents to self-help resources via our Knowledge Base, Community, and Online Help. For more information and answers to commonly asked questions, see the SmarterTools Support Policy.

To fully participate in this Support Portal, a SmarterTools account is required. To request an account, please submit a ticket to the Sales Department using the Tickets button above.


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Recent Articles

2nd Quarter Recap!

This quarter has been a busy one at SmarterTools! In the past three months, we’ve had two major version releases, as well as a fun promotion to reward customers for sticking with us through the years. Below you’ll find a quick recap, and as an added bonus, you can participate in the $100 Credit Giveaway! […]

Blogs by SmarterTools
SmarterMail 14.x BETA Now Live!

We’re excited to announce the BETA of the next version of our popular Windows mail server: SmarterMail 14.x! We prioritized our users’ wants to create a new version of SmarterMail that we think you’ll really like. Take a look at what’s new!

Blogs by SmarterTools
Dell Inspiron 13 7347 Review

So in my last few posts, I’ve reviewed things like the Microsoft Band, the HP Stream 11 and, of course, my initial feelings about the Microsoft Surface Pro 3. While many of my reviews have been somewhat critical of Microsoft and their direction, I hope you’ve seen that, in my heart, I really do want […]

Blogs by tuzzanti
SmarterTrack 11.x BETA Now Live

We’re excited to announce the BETA of the next version of our popular helpdesk: SmarterTrack 11.x! With SmarterTrack 11.x, we focused on bringing two additions that have been heavily requested throughout the years: the ability to group all communication from a company/organization while also simplifying the initial setup and day-to-day administration of SmarterTrack. While we couldn’t incorporate everyone’s ideas, we prioritized the wants of our users and partners to create a new version of...

Blogs by SmarterTools