Welcome to the SmarterTools Support Portal

Our portal offers users a number of support resources, from the ability to initiate tickets and live chats with our agents to self-help resources via our Knowledge Base, Community, and Online Help. For more information and answers to commonly asked questions, see the SmarterTools Support Policy.

To fully participate in this Support Portal, a SmarterTools account is required. To request an account, please submit a ticket to the Sales Department using the Tickets button above.


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Recent Articles

SmarterMail 16 BETA Now Available

When we set out to build SmarterMail over 13 years ago, we made a pivotal decision: make the product 100% browser-based. At the time, this was a revolutionary concept because competing mail servers offered Windows-based applications that required remote desktop to manage the server. Today, we are announcing another pivotal decision...

SmarterTools Blog
Hard Work Has Its Rewards

Hard work is a mainstay at most companies and SmarterTools is no exception. And while hard work can be a reward of its own, there are times when it's necessary for us, as employers, to really show our appreciation for all our employees do. Recently, we took all of our employees to Maui, Hawaii, where we spent 6 days snorkeling, parasailing, hiking and more. Check out some of the memories we created while there!

SmarterTools Blog
Your First REAL Look at SmarterMail Web Conferencing

It’s time for another sneak peek of SmarterMail 16! Our last post announced SmarterMail’s upcoming addition of web conferencing functionality with video chat, screen sharing, group meetings and more. Well, our SmarterMail team has been hard at work, and today we’re thrilled to bring you the first look at those designs!

SmarterTools Blog
Web Conferencing and Group Chat in SmarterMail 16.x

It’s time for another sneak peek of SmarterMail 16! In our last post, we showed how the SmarterMail interface is evolving by making it more modern, user friendly, and mobile responsive. Well, that’s not all we have in store… SmarterMail 16 will introduce web conferencing, which means video chats, group meetings, screen sharing and more!

SmarterTools Blog