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default admin password when setting up smarterstats
Problem reported by Mads Sigvert - August 21, 2014 at 12:33 PM
Resolved
I wanted to take a look at smarterstats, before buying it. So i downloaded the free edition, after setup is complete it opens a webpage where you can view a quick video tour "getting started with" and there is a step 2 that says begin quick setup. When i click quick setup, i am just taken to a login page, but idont have any login? admin in password/username/site id dosent work. So how do i complete the setup ?

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Derek Curtis Replied
August 21, 2014 at 12:49 PM
Employee Post
Hi, Mads
 
It sounds like you may have an older installation of SmarterStats on this machine. That's the only thing I can think of to cause this type of behavior. I'd recommend doing a complete uninstall of SmarterStats, including deleting any and all folders the installation creates, then install it again and see if that helps things. Here's a KB article on how to do that: http://portal.smartertools.com/kb/a2482/uninstall-smarterstats.aspx
Derek Curtis
COO
SmarterTools Inc.
(877) 357-6278
www.smartertools.com

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