Add a Custom Announcement to the Portal

Some companies may want to display an announcement, such as a welcome message or other important info, to customers visiting their portal. This customized message appears under the Home header in the main area of the portal's homepage.

Applies to SmarterTrack 11.x-12.x

Follow these steps to add a custom welcome message to the portal:

  1. Log in to the SmarterTrack management interface as a system administrator.
  2. Click the Settings Icon.
  3. Expand the Manage folder in the navigation pane.
  4. Click Brands in the navigation pane.
  5. Select the desired brand and click Edit.
  6. Click the Custom Messages tab.
  7. In the Main Portal Announcement field, type the desired message.
  8. Click Save.

Applies to SmarterTrack 7.x - 10.x

Follow these steps to add a custom welcome message to the portal:

  1. Log in to the SmarterTrack management interface as an administrator.
  2. Click the settings Icon.
  3. Expand System settings and Organization folder in the navigation pane.
  4. Click Brands in the navigation pane.
  5. Select the desired brand and click Edit.
  6. Click the Announcement tab.
  7. In the Announcement field, type the desired message.
  8. Click Save.

 

Learn more about SmarterTrack’s live chat, self service portal and knowledge base software.

Add Feedback