NOTE: As of November 1, 2019, SmarterTools no longer accepts activation requests that use TLS 1.0 and 1.1. Therefore, older installations of SmarterTrack (SmarterTrack 11.4 and older) may not activate properly as they do not support TLS 1.2 and higher. For more information, please contact our Sales Department.
The SmarterTrack Communicator is available as an optional add-on to SmarterTrack and is associated to a specific SmarterTrack license key at the time of purchase. Once you have purchased this add-on, you will need to reactivate SmarterTrack before configuring it. For more information on on reactivating SmarterTrack, please refer to the KB article Reactivate SmarterTrack
Learn more about SmarterTrack’s helpdesk system, which includes live chat, a self service portal and knowledge base software.