Revert a Licensed Version of SmarterMail to the Free Edition

This article applies to recent versions of SmarterMail. View articles for SmarterMail 16.x and earlier.

Follow these steps to deactivate and revert a SmarterMail installation back to the free edition, which allows to 1 domain and up to 10 mailboxes:  

  1. Log in to your SmarterMail server as the administrator.
  2. Stop the SmarterMail service (MailService.exe).
  3. Navigate to the license.json file. Its default install path is C:\Program Files (x86)\SmarterTools\SmarterMail\Service\Settings\. 
  4. Delete the license.json file.
  5. Start the SmarterMail service.
Learn more about SmarterMail's enterprise email features and benefits.


what about SmarterMail 15?
Nicolas Nicolas (April 19 at 11:30 PM)
See this article:
Derek Curtis (April 21 at 5:10 PM)