Revert a Licensed Version of SmarterMail to the Free Edition

This article applies to recent versions of SmarterMail. View articles for SmarterMail 16.x and earlier.

Follow these steps to deactivate and revert a SmarterMail installation back to the free edition, which allows to 1 domain and up to 10 mailboxes:  

  1. Log in to your SmarterMail server as the administrator.
  2. Stop the SmarterMail service (MailService.exe).
  3. Navigate to the license.json file. Its default install path is C:\Program Files (x86)\SmarterTools\SmarterMail\Service\Settings\. 
  4. Delete the license.json file.
  5. Start the SmarterMail service.
Learn more about SmarterMail's enterprise email features and benefits.


what about SmarterMail 15?
Nicolas Nicolas (4/19/2019 at 11:30 PM)
See this article:
Derek Curtis (4/21/2019 at 5:10 PM)