Revert a Licensed Version of SmarterMail to the Free Edition

This article applies to recent versions of SmarterMail. View articles for SmarterMail 15.x and earlier.

In order to deactivate a license and revert an installation back to the free edition, remove the license key and activation code from the mailconfig.xml by doing the following:

  1. Log into your SmarterMail server as the administrator.
  2. Stop the SmarterMail service. (MailService.exe)
  3. Using Window Explorer, navigate to the installation folder for the SmarterMail service (by default c:\program files\smartertools\smartermail\service).
  4. Make a backup of the file mailconfig.xml.
  5. Open the mailconfig.xml file with Notepad.
  6. Find and delete these lines: 
    <licenseKey></licenseKey>
    <activation></activation>
    
  7. Save the file and then close Notepad.
  8. Start the SmarterMail service.
 
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