Revert a Licensed Version of SmarterMail to the Free Edition

In order to deactivate a license and revert an installation back to the free edition, remove the license key and activation code from the mailconfig.xml by doing the following:

Applies to SmarterMail 8.x - 16.x

  1. Log into your server as the administrator.
  2. Using Window Explorer, navigate to the installation folder for the SmarterMail service (by default c:\program files\smartertools\smartermail\service).
  3. Make a backup of the file mailconfig.xml.
  4. Open the mailconfig.xml file with Notepad.
  5. Find and delete these lines: 
  6. Save the file and then close it.
  7. Stop and Start the SmarterMail Service.

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