Business Hours and Holidays

General Topics

Business Hours (GMT -7)

NOTE: To assist customers during the COVID-19 pandemic and make ourselves more available, we expanded our business hours:

Monday7-11am, 11:30-4:30pm
Tuesday7-11am, 11:30-4:30pm
Wednesday7-11am, 11:30-4:30pm
Thursday7-11am, 11:30-4:30pm
Friday7 am - 11 am
SaturdayCLOSED
SundayCLOSED


Company Holidays

The SmarterTools offices will be closed on the following dates:

  • Memorial Day: Monday, May 25, 2020
  • Labor Day: Monday, September 7, 2020
  • Independence Day: Friday, July 3, 2020
  • Labor Day: Monday, September 7, 2020
  • Thanksgiving: Thursday, November 26th
  • Christmas: Wednesday, December 23; Thursday, December 24 and Friday, December 25
  • New Year's: Thursday, December 31, 2020 and Friday, January 1, 2021


All support tickets submitted on these dates will be responded to the next business day. Emergency Support is available 24/7/365 and will receive an initial response within one hour.

The dates listed above are subject to change without notice. SmarterTools recommends checking this page for updates prior to submitting a support ticket. 

Article ID: 2438, , Modified: 6/10/2020 at 12:04 PM

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