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"No departments are currently configured to accept tickets through the portal"
Problem reported by Peter M - 12/8/2014 at 11:24 AM
Resolved
This appears on your portal, I am a customer and I am logged in.
What does it mean? Is the service down?

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Grady Werner Replied
12/8/2014 at 11:34 AM
Employee Post
We just upgraded to the first Track 11 beta (going out to the public later today), and we had to configure out department's visibility.  Should be good now.
Sincerely,

Grady Werner

SmarterTools Inc.
Grady Werner SmarterTools Inc. www.smartertools.com
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