ActiveSync new problem build 9735
Problem reported by Douglas Foster - Today at 7:04 AM
Submitted
Ticket opened.
Some users lost their EAS protocol option, apparently as a result of the upgrade.   Do not know why.
After re-enabling the protocol, synchronization does not work properly.   The connection occurs but only one message is displayed.
Note:  should not be related to app passwords because we our EASE users have Active Directory logins, which of course are incompatible with SmarterMail 2FA.
Derek Curtis Replied
Employee Post
Thanks, Douglas. That IS odd. However, I don't see a ticket on this. Did you want me to create one from this post? 
Derek Curtis
CCO
SmarterTools Inc.

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