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Smartermail Installer - Slow on Windows Server 2025
Problem reported by Chris Danks - Today at 8:10 AM
Submitted
C
Hello

Whenever we run the smartermail installer on our Windows Server 2025 to upgrade to the latest build our SM outage is typically 10 minutes because the installer is so slow.

It typically stays on "Configuring Windows Features" for quite sometime before it moves on and once it gets passed this stage the rest of the installer is quick and then the service comes online.
J
J. LaDow Replied
Today at 8:27 AM
This is a known issue with Windows Server 2025 and SmarterTools various installers.

The developer of the installers is currently aware (third party) and they are working on a solution.
MailEnable survivor / convert --
Kyle Kerst Replied
Today at 8:49 AM
Employee Post
Just a little additional detail for you guys on this one. We do have a ticket submitted with the installer vendor who has provided some modified DLLs which proved quicker in preliminary testing, so we are currently awaiting a new release of their packages that includes these changes and hope to have a solution for the community soon. 
Kyle Kerst
Lead Internal Network/System Administrator
SmarterTools Inc.
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