SmarterTrack (REST) API ?
Problem reported by Sébastien Riccio - 6/23/2026 at 6:06 AM
Submitted
Hello SmarterFolks,

I would like to ask if there is an API documentation for SmarterTrack, like there is for SmarterMail.
It seems that the docs I can find doesn't covert what I'm looking for, for example /api/tickets/draft, to save a draft on a ticket.

Thanks a lot for your feedback.

Kind regards
Sébastien Riccio
System & Network Admin

Tony Scholz Replied
Employee Post
Hello,

Currently, SmarterTrack (and SmarterStats) uses the SOAP API. The REST API is only currently accessible for SmarterMail.

- SmarterMail: https://{FQDN}/Documentation/api#/topics/overview
- SmarterTrack: https://{FQDN}Services2/
- SmarterStats: https://{FQDN}/Services/

Thank you
~Tony

Tony Scholz
Lead Network/System Administrator
SmarterTools Inc.

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