Email Archiving

Question asked by Sagar - Yesterday at 9:01 PM

Unanswered

Hello,

How email archiving works for the domain which is migrating from another email to Smartermail enterprise. How can we configure Archiving for the old mailboxes

1 Reply

Reply to Thread

Tony Scholz Replied

Today at 12:18 PM

Employee Post

Hello Sagar,

Can you be more specific about what you are looking to do?

Remove specific users who are no longer used without deleting them?

You can "Detach User".

Detach User removes a user from the domain's active account registry while preserving all of their data (mail, folders, files, stats) on disk. The user becomes invisible to the domain and cannot log in or send/receive mail. The operation is reversible via Attach User.

Detach User: Can be found by going to 'System Admin Login -> Manage -> Domains -> Action Menu (...) -> Detach User'; from here, you will enter the email address that you wish to detach.

To re-attach a detached user:

System Admin > Manage > Domains > Actions menu on the domain > Attach User
Browse to the user's data directory or enter the username
The system reads the user's data from disk and re-adds them to the domain's accounts file

KB reference: https://portal.smartertools.com/kb/a2980/restore-a-users-account-folders-or-emails.aspx

Tony Scholz

Lead Network/System Administrator

SmarterTools Inc.

www.smartertools.com

Back to Community Threads

Please leave this box unchecked

Reply to Thread

Enter the verification text