0 Byte GRP files
Problem reported by Jason - Today at 8:28 AM
Submitted

Yesterday we had a few support calls about mailboxes that were having issues displaying messages in webmail. When logging in to webmail, the Inbox showed email; however, scrolling down displayed dots. I have seen this before on large mailboxes, and eventually the mailbox will show messages; however, in these cases additional messages never show no matter how long you wait. A rebuild was issued, as well as a detach and reattach of the user, and the issue still remained. SSH'd into the server and looked at the users' inboxes, and we noticed some .GRP files that were 0 bytes. Those were removed, and the issue was corrected. Has anyone else experienced this, or can SmarterTools chime in? We have seen this behavior so far on three servers running 9575.

Thank You


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