We keep our mailstore on a separate server from the server that runs the smartermail software. Every time I upgrade/install Smartermail, I have to go to services, stop the service and then define the network account that smartermail has to use then start it again. It would be....pleasant if Smartermail could allow us to put the custom credentials into the installer. I would think this would be useful for anyone who uses the old style of Failover among other things.