Error: Unable to update the mail account properties: mailmng failed: SmarterMail version is undefined: Login failure: Missing auth
at Unable to get SmarterMail version by REST API(SMProvider::getInstance line 71)
There was an error communicating with the endpoint at 'https://REDACTED:443/Services/svcProductInfo.asmx'.
An error occurred at row 2, column 164 (0xA4) when the XML reader is processing the input source.
A start element with the name 'Envelope' and namespace 'http://www.w3.org/2003/05/soap-envelope' was expected.
A start element with the name 'Envelope' and namespace 'http://schemas.xmlsoap.org/soap/envelope/' was found, but not expected.. Technical information: SOAP ERROR: GetProductInfo() failed. Error code 0x803d0000.
at (WebService::Error::checkResult line 106)
at Unable to get SmarterMail version by SOAP API(SMProvider::getInstance line 85)
at (SMProvider::getInstance line 92)
at getMailMngProviderInstance()(mailmng::imailmngprovider::load line 500)
at (mailmng::imailmngprovider::load line 502)
at load(C:\Program Files (x86)\Plesk\admin\bin\smremoteprovider.dll)(mailmng::imailmngprovider::load line 505)
at Unable to load mail provider(mailmng::imailmngprovider::load line 520)
at get_provider()(mailmngimpl::get_provider line 1513)
at Unable to execute console command: '--add-mailname'(vconsoleapp::start line 95)
at Unable to execute command: '"C:\Program Files (x86)\Plesk\admin\bin\mailmng" --add-mailname "--domain-name=redacted.com" "--mailname=info" "--password=*"'(vconsoleapp::run line 117)
(Error code 1)