Hello SmarterTools Team,

I would like to submit a feature enhancement request regarding the appointment booking functionality within SmarterMail.

We are actively using the scheduling link feature that allows clients to book time directly with members of our team. Overall, the system works very well and provides the flexibility needed for external users to select their preferred time zone during booking.

However, one recurring usability issue is that the booking interface defaults to UTC as the preselected time zone. While it is important to maintain flexibility and allow users to choose a different time zone, defaulting to UTC often creates confusion for clients who do not notice the setting and inadvertently book appointments at incorrect times.

Each domain in SmarterMail already includes a configured organizational time zone setting. It would significantly improve the user experience if the booking system automatically pulled the domain’s configured time zone and set it as the default selection when presenting available time slots.

Proposed enhancement:
- Keep the time zone selector available and editable.
- Automatically default the booking interface to the domain’s configured organizational time zone instead of UTC.

This approach would:
- Reduce booking errors caused by overlooked time zone settings.
- Improve clarity for end users.
- Maintain flexibility for users in different geographic regions.
- Leverage an existing configuration parameter already defined at the domain level.

I believe this small adjustment would meaningfully enhance the usability of the scheduling feature without altering its current flexibility.

Thank you for considering this request. Please let me know if additional clarification or testing input would be helpful.

Best regards,
Francis