attach detach domain

Problem reported by Sabatino - Today at 1:22 AM

Submitted

Something strange happened to me.

I opened a ticket, but I'll pass it on to you. I'm reorganizing the space.

I'm moving domains from one disk to another.

Some domains worked fine, but one was causing problems.

Domain.ext Features

Primary path: F:\SmarterMail\Domains\domain.ext

Secondary path:

J:\SmarterMail\Domains-SecondaryPath\domain.ext

Operations performed.

preparation

robocopy F:\SmarterMail\Domains\domain.ext g:\SmarterMail\Domains\domain.ext /mir

detach domain

robocopy F:\SmarterMail\Domains\domain.ext g:\SmarterMail\Domains\domain.ext /mir

attach domain g:\SmarterMail\Domains\domain.ext

delete

F:\SmarterMail\Domains\domain.ext

I found some users with errors,

and others

One in particular generated a mail processing error on

F:\SmarterMail\Domains\domain.ext\Users\paolo\MailProcessing

, but the domain was mounted on g:

Since I urgently needed to fix the problem, I detached domain.extt, copied everything back to f:, and attached it.

The users started working again, even those that were in error.

However, on giancarlo@domain.ext from webmail, some folders appeared empty.

I noticed that it recreated the folders in g:

So it was a big mess.

I restarted the SmarterMail service, and the folders in giancarlo@domain.ext are working again.

I don't know if it's related to the secondary path.

But attach and detach should be reliable.

I had already moved other domains with secondary paths without any problems.

Sabatino Traini
Chief Information Officer

Genial s.r.l.
Martinsicuro - Italy

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