SmarterTrack on Azure

Problem reported by Nick Brodt - 11/17/2025 at 8:38 AM

Submitted

We have been running SmarterTrack Enterprise Build 100.0.8572.28321

I tried updating to the latest build, but when I download the exe file "SmarterTrack_9448" it does not execute.

I also read here in your help (SmarterTrack System Requirements | SmarterTrack Help) that

At this time, it's not recommended to install SmarterTrack on Azure.

We recently moved from Rackspace servers to Azure VM's. The Smartertrack application is working fine. Is it an issue to run Smartertrack on Azure? Also, please let me know about upgrades.

Thank you

Nick

2 Replies

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Derek Curtis Replied

11/17/2025 at 12:47 PM

Employee Post

Hi, Nick

It's not recommended, but that doesn't mean it won't work. In our testing, it was just sluggish. If you're not seeing issues, then you should be fine.

I'm not sure what you mean when you say that the latest build doesn't execute. What happens when you run the installer?

Derek Curtis COO SmarterTools Inc. www.smartertools.com

Nick Brodt Replied

11/17/2025 at 1:24 PM

It doesn't execute from the download folder, but it does execute from a different folder.

I was able to run the installer. Thank you

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