Hi,

We need to manage Hour Packs by Organization in Smartertrack i.e. Our Clients buy Hour Packs in advanced and when we reply to a Ticket we input time to those Tikets, we need to discount this inputed time to the Client's Hour Pack so we can know how many ours the Client have consumed and how many hours the Client as left on his current Hour Pack.

Does anyone have the same need ?

Best Regards. Thanks