MAPI not updated in outlook despite total resync
Problem reported by Brian Bjerring-Jensen - VonBjerring GmbH - Today at 3:31 AM
Submitted
Webmail

Outlook



On build 9400 downgraded from 9406.
Roger Replied
We have just noticed exactly the same thing with this version 9400. An email that is integrated on different devices, for example in eMClient or Outlook, and arrives as unread, is not displayed as read on the other devices after it has been opened by an employee. It remains in unread status. Interestingly, however, it is marked as read in webmail.

this issue remains when you restart the eMClient or Outlook. No updates.
Gabriele Maoret - SERSIS Replied
Have you tried updating to the latest version 9413?
Gabriele Maoret - Head of SysAdmins and CISO at SERSIS Currently manages 6 SmarterMail installations (1 in the cloud for SERSIS which provides services to a few hundred third-party email domains + 5 on-premise for customers who prefer to have their mail server in-house)
nope not yet.

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