System Message Date Variable (%ReadDate%) Not Being Translated

Problem reported by Rafael Grecco - 9/11/2025 at 12:30 PM

Submitted

Hi,

I use SmarterMail’s official translation package so my customers have a Portuguese interface.

However, there are some variables that I can’t find a way to translate. In Options -> System Messages, I have manually translated some messages, as shown in the image below.

The problem is that the variable %ReadDate% still shows in English, for example: "Wednesday, September 10...".

How can I translate this variable or tell the system to use the Portuguese (BR) date format?

Thanks!

1 Reply

Reply to Thread

Andrew Barker Replied

9/15/2025 at 7:30 AM

Employee Post

System messages are language specific. The ones that are already created will default to English. To translate a system message, begin by creating a new system message. This should open a dialog that will allow you to select the message type and language. Then, when a system message is sent, it will try to select the best language for the recipient, based on their saved settings.

Andrew Barker Software Developer SmarterTools Inc. www.smartertools.com

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