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Possible Memory Leak - SmarterMail Enterprise 100.0.9168.31407 (Feb 6, 2025)
Problem reported by Linda Pagillo - Yesterday at 9:46 AM
Submitted
We are running SmarterMail Enterprise 100.0.9168.31407 (Feb 6, 2025) on one of our Windows servers. Yesterday and this morning the memory usage for SmarterMail spiked to between 22 and 25GB then the service crashes. We are upgrading to the newest SM version this evening to see if that will resolve it, but I just wanted to post this here in case anyone else is having the same issue. @SmarterTools team.. if you want to have a look at our server, contact me directly and I will give you access to check it out. Currently all is well, but this happened overnight for the past 2 nights. Not exactly sure what is causing it.
Linda Pagillo
Mail's Best Friend
Email: linda.pagillo@mailsbestfriend.com
Web: www.mailsbestfriend.com
Authorized SmarterTools Reseller
Authorized Message Sniffer Reseller
 

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Derek Curtis Replied
Employee Post
I'll have someone reach out to you, Linda. 
Derek Curtis COO SmarterTools Inc. www.smartertools.com
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Brian Bjerring-Jensen Replied
Just restart the smartermail service to see if the memory drops...

Have you checked to see if its standby memory causing the issues?

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