Back to Community Threads
6
Auto-SSL behavior
Problem reported by Chris - 3/24/2025 at 2:28 PM
Being Fixed
With Auto-SSL enabled, Smartermail begins to ping Let's Encrypt over and over again, causing the server to be blocked due to rate limiting. So when a new domain is added, instead of making it Active right away, can you set it to Disabled by default? This way we can have the proper time to setup DNS A records, change hostname for the domain, etc. BEFORE enabling SSL. 

2 Replies

Reply to Thread
0
Zach Sylvester Replied
3/24/2025 at 3:54 PM
Employee Post
Hey Chris, 

Thanks for reporting this issue. I was able to observe this issue as well. I have gone ahead and put it in our issue tracker. 

Kind Regards, 
Zach Sylvester Software Developer SmarterTools Inc. www.smartertools.com
0
Kyle Kerst Replied
3/31/2025 at 9:56 AM
Employee Post
Hi Chris! I just completed testing on our fixes for this and so far I haven't run into any scenarios that trigger a rate limit. I've tested having invalid DNS records but proper bindings, valid DNS records but missing bindings, hostnames that were valid at one point and aren't any longer, etc. Are there any specific scenarios you'd like to see tested on this fix?
Kyle Kerst Acting IT Manager SmarterTools Inc. www.smartertools.com
Back to Community Threads

Reply to Thread

Enter the verification text

Related Knowledge Base Articles

Windows Mail and SmarterMailSmarterMail > Desktop and Mobile Synchronization
Manually Securing SmarterMail Using Let's Encrypt and Certify the WebSmarterMail > Installation and Configuration
Browser Behavior and Mixed Content Email MessagesSmarterMail > Troubleshooting
Unblock / Allow Browser Notifications in SmarterMailSmarterMail > Domain/User Configuration and Management
Sync SmarterMail with the iPhone Using CardDAV and CalDAVSmarterMail > Desktop and Mobile Synchronization