Rename the Main Domain

Question asked by Rene Eisenmann - 3/18/2025 at 4:58 AM

Unanswered

a customer has 3 Domains setup. i need to change the main Domain aka the one which was first in smartermail to one domain which was only a Co or Alias Domain so far.

This means - > remove the Alias Domain

Add the former Addon Domain as Main Domain?

is this a safe task? i ask because within the users there is already the new Email Adress in reply adress stated. And of course 50+ Users :)

Thank you in advance

Rene

1 Reply

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Tony Scholz Replied

3/19/2025 at 12:39 PM

Employee Post

Hello,

Yes, this is safe and should cause no issues, If there is something that is preventing the conversion you will get a red toast message letting you know and an entry in the Error logs.

Thank you

Tony Scholz System/Network Administrator SmarterTools Inc. www.smartertools.com

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