WHMCS module error - User count must be greater than 0

Problem reported by Wei Feng Ding - 3/6/2025 at 3:06 PM

Submitted

I'm using the latest Smarermail version and WHMCS module. When I set Users to 0 in the product plan, I can't provision the email account, it gave an error "User count must be greater than 0. If I change it to non-zero, the provision works fine. It seems the "0" is 0 user, not unlimited.

2 Replies

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Bernardo Murillo Replied

3/7/2025 at 11:44 AM

Yes i have the same issue, and with 10 users i get error too.

Kyle Kerst Replied

3/10/2025 at 10:59 AM

Employee Post

I wasn't able to reproduce this in my initial tests but have applied the latest available updates and will update here later today when testing has completed to let you know what I find out.

Kyle Kerst Lead Internal Network/System Administrator SmarterTools Inc. smartertools.com

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