Forwarding EMails to external Recepient instead of holding back as Spam

Problem reported by Martin Schaible - 11/21/2024 at 5:55 AM

Submitted

Hello

Many users are forwarding incoming mails to an external mail address.
I realized, that also spam mails were forwarded even if the spam level is low or higher.
The spam mail goes to the local spam folder and in the queue for external delivery.

These users are forwarding from an real account and not from an alias.
The setting on the domain level "Do not forward spam level Low and above" seems to be ineffective.

Update: I found these messages in the file delivery.log:

00:42:52.632 [21910444] Starting local delivery to vorstand@mydomain.de
00:42:52.633 [21910444] Forwarding for 'vorstand@mydomain.de' is not allowed
00:42:52.633 [21910444] REASON: Domain 'bvb4ever.de' spam_forward_option is Low. User 'vorstand' SpamLevel is high.
00:42:52.637 [21910444] Process delivery status notification step from local recipient success. Recipient: [vorstand@mydomain.de], Notify: [], Delivered: [True], Forwarded: [False], Deleted: False
00:42:52.638 [21910444] Delivery for afzaqqd@exxelser.bytom.pl to vorstand@mydomainr.de has completed (Delivered to Junk Email) Filter: Spam (Weight: 54), Action (Global Level): MoveToFolder
00:42:52.638 [21910444] End delivery to vorstand@mydomain.de (MessageID: <28173467T84786805A07572324Y40584313H@id.afzaqqd.exxelser.bytom.pl

This looks alright, but the spam mail goes into the queue for delivery. Fortunately the recipient mail server denied the mail.

Thanks!

Kind regards

Martin

Back to Community Threads

Please leave this box unchecked

Reply to Thread

Enter the verification text

Reply to Thread

Tags

Related Knowledge Base Articles