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How do I access my account to view email.
Question asked by Robert Repko - 11/6/2024 at 8:36 AM
Answered
Every time I login I'm taken to the configuration page, not my page to access email.  
I use the web address mail.rsquared.org
What am I doing wrong

6 Replies

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Employee Replied
Employee Post
Hello Robert,

It sounds like you might be using an administrator login. Can you tell me the username you use to login?

Best regards,
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Robert Repko Replied
I created a user called rtr.  Thinking there would be a separate administrative web page I also created rtr under administrators.  When I kept getting the configuration page upon login I realized that there was no separate webpage for administration so I deleted the account rtr under administrators but I continue to get the configuration page upon login as rtr.
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Employee Replied
Employee Post
Hello,

If you add @whateverdomain.com to the end of rtr it should log you right in. Can you try that out and let me know if it works?

Best,
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Sébastien Riccio Replied
Maybe you've set your user rtr@whateverdomain.com as the domain administrator for domain whateverdomain.com ?


Sébastien Riccio System & Network Admin https://swisscenter.com
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Robert Repko Replied
I'm embarrassed to say I was using an administrator account.  I thought I had deleted my account from being an administrator but upon checking I didn't.  I have now deleted the account from being an administrator.  Now when I log in I do get my to see the Inbox.  Thank you for taking the time to r4spond to my question.
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Employee Replied
Employee Post Marked As Answer
Hello Robert,

No problem at all, we're glad to hear that you figured it out. 

Best regards,

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