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IPhone / Folder is grey on Iphone
Question asked by Rene Eisenmann - 10/23/2024 at 6:12 AM
Unanswered
Hi

i got a customer which uses a iphone 13. Since we are a german Hoster our Customer have the name "Eingang" for "inbox". A year ago we switched to the new Smartermail and had some issues with folders and languages (eg. we could not switch to German in the backend from English because we had the famous german "umlauts" - ue / ae / oe .. üä - so drafts would be entwürfe .. and that did not work. Now we have a customer with split inboxes .. he has the german on "eingang" and the english one "inbox" on his phone. 

I wonder how i can make sure that all mails go to Eingang and not to inbox ? in Smartermail there is only Eingang ... not inbox ?!? 

Bye
Rene

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We have the same problem with Danish. We have inbox and indbakke. Same folder but showing up twice.
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Rene Eisenmann Replied
did you also upgrade some time ago then renamed the folder with the äöü etc to ae ue etc and then still have the issue?
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No we changed everything to english to get rid of the double inbox issue.

Pretty confusing.

We have had issues with / and \ in the subfolders. Together with ÆØÅ showing up as ASCII characters.

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