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iOS Mail Unread Counts
Problem reported by echoDreamz - Yesterday at 5:06 PM
Submitted
iOS Mail client will show x number of unread emails for a folder, but webmail, Outlook etc. shows none. The only fix is to mark all as read, readd the account or force a resync. This is when using EAS.

We've had this issue for years and years, 100s of reports and never been able to resolve it. I myself have this issue all the time and it only happens with SmarterMail. My O365 EAS accounts dont do it, another account I have with an IceWarp server does not do this either. Our biggest source of complaints is from O365 users who migrate, then within a week or so start asking why folders are showing unread messages, when there are not any.

Does anyone else have this issue?

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Brian Bjerring-Jensen Replied
YEs. Seeing the same on Android and after the update to 9056 we are seeing a lot of unread mail in subfolders in Outlook as well. And after every reload of outlook we have to manually add some of our favorites in outlook, back since they dissappeared....
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echoDreamz Replied
This has been a thing, for us at least, since for as long as I can remember... Ill have to go back and look at tickets, but maybe since like ~2017 or so.

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