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Zach Sylvester Replied

10/9/2024 at 7:28 AM

Employee Post

Hi Brian,

Thanks for reporting this issue. Let's try these steps to make sure everything is in sync:

Manually Sync Time:
- Open Command Prompt as admin.
- Run: w32tm /resync.
Check Windows Time Service:
- Press Win + R, type services.msc.
- Find Windows Time, ensure it's running and set to Automatic.
Verify Time Settings:
- Go to Settings > Time & Language.
- Make sure the time zone is correct and Set time automatically is enabled.
Network Latency:
- High latency could affect time sync accuracy.
- Try pinging time.google.com to check your latency:
- ```
ping time.google.com
```
- ```
ping time.apple.com
```
- ```
ping time.nist.gov
```
- ```
ping time.cloudflare.com
```

Let me know if this helps or if the issue persists!

Best Regards,

Zach

Zach Sylvester Software Developer SmarterTools Inc. www.smartertools.com

Brian Bjerring-Jensen - VonBjerring GmbH Replied

10/9/2024 at 9:21 AM

Everything is set accordingly and nothing is wrong. Only thing is the update from 8930 to 9042 and timeout from time.nist.gov

This is running every 5 mins to make sure that the server is always in sync

w32tm /resync /rediscover

This script is running every 3 hrs on schedule

@echo off
w32tm /query /peers
sc config w32time start= auto
w32tm /config /syncfromflags:manual /manualpeerlist:"time.nist.gov, 0.dk.pool.ntp.org, 1.dk.pool.ntp.org, 2.dk.pool.ntp.org, 3.dk.pool.ntp.org"
w32tm /config /reliable:yes
net stop w32time
net start w32time
w32tm /resync /nowait

Be aware that time.nist.gov doesnt respond to ICMP requests.... at all.

Employee Replied

10/9/2024 at 11:45 AM

Employee Post

If your server is set up as a VM through VMWare, you may also need to have VMWare Tools installed on the server in order to fix issues with Time Sync.

Brian Bjerring-Jensen - VonBjerring GmbH Replied

10/9/2024 at 12:07 PM

VmWare tools is installed on the server and running :)

No time sync with the host though.

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