At the very least, SmarterMail should allow for reporting to the Abuse address for the domain. Seems like it should also allow for reporting abuse to the host. Mail accounts hosted by Google and Microsoft allow this. Amazon SES allows you to see how many people are making complaints about your emails. Seems like there should be some kind of escalation mechanism that handles abuse reports (domain abuse account, host abuse account, hosting facility abuse account, owner of the IP range, ... )
Things have changed though from years ago when there was nothing we could do about SPAM. Now that we can require SPF, DKIM, and DMARC since the big players (Google and Microsoft) now require them, we can definitely identify where mail is coming from. It is no longer a problem that we can't do anything about. If no one else is putting together a universal email Abuse mechanism, it seems like a golden business opportunity.
Trouble logging in? Simply enter your email address OR username in order to reset your password.
For faster and more reliable delivery, add noreply@smartertools.com to your trusted senders list in your email software.