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Cyren - is it worth it?
Question asked by Mark Johnson - 9/10/2024 at 4:58 PM
Unanswered
Our Smartermail invoice has increased dramatically this year and we're reviewing our options including dropping Cyren Antispam and Zero day protection.
What are the other options people are using for this service, spam assassin etc?
Does anyone see value in Cyren compared to other options?

Any info greatly appreciated, 

10 Replies

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0
Roger Replied
I recommend using rspamd
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Mark Johnson Replied
ok thanks will check out rspamd ..
How about any Antivirus/malware to compare with Cyren zero day?
1
Roger Replied
I use the combination of Defender, ClamAV and Cyren AV
1
I had issues with many false positives from Defender...
Gabriele Maoret - Head of SysAdmins at SERSIS Currently manages 6 SmarterMail installations (1 in the cloud for SERSIS which provides services to a few hundred third-party email domains + 5 on-premise for customers who prefer to have their mail server in-house)
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John Quest Replied
The best approach is multi-layered. 
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Derek Curtis Replied
Employee Post
As an aside, if you get false positives or false negatives with Cyren, you can use the Mark as Junk or Move to Inbox buttons in webmail. Those will report FN/FP (respectively) directly to Cyren. We don't need to manually send reports anymore. 
Derek Curtis COO SmarterTools Inc. www.smartertools.com
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Matthew Titley Replied
We used Cyren (CommTouch then) for for years but became unhappy with the performance. We switched to Message Sniffer which has been excellent and we haven't looked back. Derek, does the "Mark as Junk" button have the same reporting feature for Message Sniffer?
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Derek Curtis Replied
Employee Post
@Matthew - currently it doesn't, and I'm not sure Message Sniffer has a way to report them automatically. To be honest, we receive very few FP/FN reports for Message Sniffer. (Not that we receive a lot for Cyren, either, though.)
Derek Curtis COO SmarterTools Inc. www.smartertools.com
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Mark Johnson Replied
What values do you suggest for these Cyren IP Reputation settings?

Good Weight (currently its 0)
Low Weight (currently its 0)
Medium Weight (currently its 5)
High Weight (currently its 10)

Also, if spool filtering is not enable, does that means its doing nothing?

Thanks,
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Linda Pagillo Replied
Most of our SmarterMail users use Declude and Message Sniffer. Message Sniffer has 2 options.. built into SmarterMail or the external version which can be used in conjunction with Declude and depending on your server's telemetry, you may qualify for reduced SOHO or SMB pricing with the external version. Hope this helps.
Linda Pagillo Mail's Best Friend Email: linda.pagillo@mailsbestfriend.com Web: www.mailsbestfriend.com Authorized SmarterTools Reseller Authorized Message Sniffer Reseller

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