Back to Community Threads
1
POP messages download stuck
Problem reported by ellisfr - 9/2/2024 at 4:10 AM
Resolved
After upgrading from an old build 8451 to latest build 9007, we have some customers with their POP mail client stuck (seems Apple Mail each time).
When I look at the POP Log, it seems it always try the same message, like :
RETR completed for message 46 (UID: 605946)
every 10 minutes

Any idea how I can find this culprit message, I don't seem to find this UID in the .grp files...

1 Reply

Reply to Thread
0
ellisfr Replied
9/2/2024 at 5:09 AM
Marked As Resolution
OK, I logged in POP using the terminal with this user account, displayed the message 46 (RETR 46), went to the webmail, deleted it and the POP download went correctly to the end.
Back to Community Threads

Reply to Thread

Related Knowledge Base Articles

Set up POP in Outlook 2003SmarterMail > Desktop and Mobile Synchronization
Configure Outlook 2007 IMAP or POP AccountSmarterMail > Desktop and Mobile Synchronization
Configure Outlook 2010 IMAP or POP AccountSmarterMail > Desktop and Mobile Synchronization
Configure IMAP or POP for eM ClientSmarterMail > Desktop and Mobile Synchronization
Configure POP for iPhone, iPad or iPod TouchSmarterMail > Desktop and Mobile Synchronization