Back to Community Threads
1
Beta Build 8958
Question asked by Charalampos Michael - 7/17/2024 at 12:36 PM
Answered
Whoha! What a change log. Fixed some of my bugs.

Just a quick question, What was the problem with: An issue with eM Client syncing the Sent Items for a user's account.

Currently i had to use --imap-avoid-search-by-messageid setting to emclient to avoid sync issues with Send Items. emClient search with "messageid" field which Smartmail isn't index it so it's slow and timeout.

Thank you

2 Replies

Reply to Thread
0
Andrew Barker Replied
7/17/2024 at 3:46 PM
Employee Post Marked As Answer
That specific issue was caused some large older messages that a user had in their Sent Items that was leading to errors when building the response to send the client. The issue was limited to when eM Client was performing an initial sync of the affected folder.
Andrew Barker Software Developer SmarterTools Inc. www.smartertools.com
1
Charalampos Michael Replied
7/17/2024 at 3:54 PM
It might be the same issue (if i remember right initial sync wasn't finished) so i have to wait the final build to get rid the emclient flag --imap-avoid-search-by-messageid and see.

Thank you
Back to Community Threads

Reply to Thread

Related Knowledge Base Articles

Attaching SmarterMail 16.x and Older Domains to New BuildsSmarterMail > Domain/User Configuration and Management
500 Error After Upgrading to the Latest BuildSmarterMail > Troubleshooting
SmarterTools Licensing InformationGeneral Topics
Migrating SmarterMail to LinuxSmarterMail > Server Configuration and Management
Understanding SNI in SmarterMailSmarterMail > Server Configuration and Management