Option to automatically move high probability spam messages to quarantine
Idea shared by BMark - 5/3/2024 at 12:52 AM
Under Consideration
I would like to ask if it is possible to implement the ability to automatically move messages SPAM with a "high probability" of being spam to quarantine.
Currently there are only the options: delete, move to junk, and add text to subject.
This would be very useful for better high spam control and false positive release, based on your scoring preferences.

Let me know what you think!
Thank you


5 Replies

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The Quarantine happens at the system level.

Admin Login > Settings > Antispam > SMTP Blocking

But I don't quite understand collecting the HIGH probability of spam vs LOW priority of spam. You'll get more false positive insight on lower scored messages. 
Hello  Ron,

the Quarantine for SMTP can currently only be activated for outgoing messages,

I was asking to be able to "quarantine" the messages that are classified as "High Spam" based on the scores, because they are usually always correct but gradually there are "false positives" and it would be useful to be able to check them and quickly unblock them from the system quarantine

Mark, so I understand your requesting a quarantine on incoming messages. There might be a way to do this via events. I'm not 100 percent positive though.
It is also useful to have multiple quarantine folders.   I use a downstream system to implement my quarantine because it provides a message review interface.   High risk and medium risk are separate categories.  Medium risk gets  more thorough admin review because it has more false positives, but errors can appear in either bucket.
Zach Sylvester Replied
Employee Post
Hey Guys, 

Thanks for the question. The quarantine is currently only for outbound messages. I will go ahead and submit a feature request to allow you to quarantine high spam messages. 

Kind Regards, 

Zach Sylvester System/Network Administrator SmarterTools Inc. (877) 357-6278 www.smartertools.com

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