Helpfulness Votes
Idea shared by J Lee - 5/1/2024 at 9:52 AM

I would like to see the ability to turn this feature off for each knowledge base article. I have a competitor spamming this feature with not helpful vote.

J. Sebastian Lee Service2Client LLC 6333 E Mockingbird Ste 147 Dallas, TX 75214 - 877.251.3273

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Kyle Kerst Replied
Employee Post
I could see that being useful for sure! I’m going to escalate a feature request for that. In the meantime I recommend blocking them at your firewall level as soon as possible.
Kyle Kerst System/Network Administrator SmarterTools Inc. (877) 357-6278 www.smartertools.com

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