Difference between export and web Last Login dates

Question asked by Montague WebWorks - 1/11/2024 at 11:09 AM

Unanswered

Hey there. I'm doing a new year review of our email server and have exported all users to Excel and sorted by Last Login date. When I compare those dates with what the web interface shows, they are not the same in some cases. For instance, one user shows as having not checked their email since February of 2021, but when I go to the web admin interface it shows as January 10th, 2024... yesterday.

Which number is real, and why are they different?

SmarterMail Enterprise
Build 8768 (Jan 3, 2024)

Thanks,

Mik

Mik MullerMontague WebWorks

1 Reply

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Kyle Kerst Replied

1/11/2024 at 3:28 PM

Employee Post

Hey Mik! I did some quick checks on this across a couple of different servers (both new and upgraded installs) but didn't see any signs of this here in our user lists. Can you get a ticket submitted with access details so we can take a look?

Kyle Kerst Lead Internal Network/System Administrator SmarterTools Inc. smartertools.com

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