8762 multi domain setup

Question asked by viv burrows - 1/1/2024 at 9:30 AM

Answered

Going through the setup and trying to see where I'm going wrong

Obviously a basic error that I need to correct

Couple of sites ssl setup

The question is what is the next step to get domains working correctly as trying to access site 2 returns the default site 1

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Kyle Kerst Replied

1/2/2024 at 10:56 AM

Employee Post

Hi Viv! I'm sorry to hear you're having trouble with the wrong certificate being returned and I'd be happy to take a look for you. This will prove difficult with the hostnames obscured though so I've gone ahead and created a support ticket so we can dig into this together. I'll speak with you soon and we can follow up here when we get to the bottom of it in case others run into the same trouble.

Kyle Kerst IT Coordinator SmarterTools Inc. www.smartertools.com

viv burrows Replied

1/9/2024 at 7:02 AM

It was down to my incorrect iis settings

Kyle very kindly sorted

Kyle Kerst Replied

1/9/2024 at 7:55 AM

Employee Post Marked As Answer

Happy to help Viv! For anyone who runs into this in the future; what this ultimately was is a long-standing issue in IIS where it runs into certificate identification issues due to a wildcard binding in the site settings being treated with priority even though a better SNI match had been found. Eliminating the wildcard binding (answering on HTTPS/443 for any request on that IP) resolves this though and got SSL up and running on those hostnames!

Kyle Kerst IT Coordinator SmarterTools Inc. www.smartertools.com

Gabriele Maoret - SERSIS Replied

1/9/2024 at 10:10 AM

Hi Kyle!

Can you elaborate more? Maybe with screenshot of a wrong config compared with a good config?

Gabriele Maoret - Head of SysAdmins at SERSIS Currently manages 6 SmarterMail installations (1 in the cloud for SERSIS which provides services to a few hundred third-party email domains + 5 on-premise for customers who prefer to have their mail server in-house)

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