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Can't download group of messages over 1GB from archive or local folder
Idea shared by Paul White - 12/5/2023 at 3:27 PM
Proposed
I have to download a large number of emails from the archive for a client.  The from messages came through ok, but when I searched and tried to download the To messages, they won't download.  I then just copied the To messages to a folder on a local account on the machine.  All messages loaded there ok, then I tried to download from that folder on the account, and I got a message indicating there is a 1GB limit to downloads.  Anyway to over come this, besides downloading the messages in smaller batches?
Currently using SmarterMail build 8496

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Tony Scholz Replied
Employee Post
Hello Paul, 

The 1 GB download limit is hard coded with no way around this currently. Thank you
Tony Scholz
System/Network Administrator
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
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Can we make that a feature request?  Giving us the ability to change that value to something a little bigger.  I can work around it, but it would be nice to get up to maybe 5GB.
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Tony Scholz Replied
Employee Post
Yes, I will get this escalated as a feature request. Thank you
Tony Scholz
System/Network Administrator
SmarterTools Inc.
(877) 357-6278
www.smartertools.com

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