Mac MS Outlook - Conversations not working with EAS or MAPI & EWS
Question asked by M.G. Wallace - 11/3/2023 at 7:10 AM
Has anyone been able to enable 'conversations view' using the SmarterMail's Microsoft Exchange 'sync' with Microsoft Outlook, specifically with Mac Computers?

There are a few clients who REALLY 'need' this feature to work, as they are getting Tons of emails and do not want to spend the time looking for each of them. The only workaround we found was by adding an IMAP account in MS Outlook with the same email account. Now, the other Microsoft Exchange account is used for calendar's and contacts.

I personally think this is a Mac Microsoft Outlook issue as conversations work on the Windows environment, using the Microsoft Exchange sync.

Thank you in advance for any insights.

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I have a vague memory that this problem had already been discussed in the past and, if I'm not mistaken, the "conversation" view was not yet supported by SmarterMail at the time...

Gabriele Maoret - Head of SysAdmins at SERSIS
Currently manages 6 SmarterMail installations (1 in the cloud for SERSIS which provides services to a few hundred third-party email domains + 5 on-premise for customers who prefer to have their mail server in-house)

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