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CPU Usage
Problem reported by Skillworks - 9/8/2023 at 6:28 AM
Submitted
Hi

we have a cup usage over 80%, we have 16vcore and 32gb of ram,  300mailboxes, 100connections.

It is normal?

Best regards
Luca

6 Replies

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Kyle Kerst Replied
Employee Post
Hello Luca. What protocol(s) do your users leverage usually and what is the average size of user mailboxes?
Kyle Kerst System/Network Administrator SmarterTools Inc. (877) 357-6278 www.smartertools.com
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Skillworks Replied
Hi Kyle

webmail 24
imap    13
eas    13
mapi    57

How can i check leverage usage?

Luca


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Sérgio Rocha Replied
Do you use the API? or a hosting panel that use the API? if so, take a look at this post:

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Skillworks Replied
Nothing.
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Kyle Kerst Replied
Employee Post
Hello Luca, thanks for your follow up. The significant number of regular MAPI users will increase memory/CPU usage as MAPI is an intensive protocol. That being said, if you're seeing significant increases that don't clear up on their own - I recommend submitting a ticket and we can help confirm if its normal or not. 
Kyle Kerst System/Network Administrator SmarterTools Inc. (877) 357-6278 www.smartertools.com
1
Skillworks Replied
Ok, thank you (we have created a ticket for this).

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