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CPU Usage
Problem reported by Skillworks - 9/8/2023 at 6:28 AM
Submitted
Hi

we have a cup usage over 80%, we have 16vcore and 32gb of ram,  300mailboxes, 100connections.

It is normal?

Best regards
Luca

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0
Kyle Kerst Replied
Employee Post
Hello Luca. What protocol(s) do your users leverage usually and what is the average size of user mailboxes?
Kyle Kerst Acting IT Manager SmarterTools Inc. www.smartertools.com
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Skillworks Replied
Hi Kyle

webmail 24
imap    13
eas    13
mapi    57

How can i check leverage usage?

Luca


0
Sérgio Rocha Replied
Do you use the API? or a hosting panel that use the API? if so, take a look at this post:

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Skillworks Replied
Nothing.
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Kyle Kerst Replied
Employee Post
Hello Luca, thanks for your follow up. The significant number of regular MAPI users will increase memory/CPU usage as MAPI is an intensive protocol. That being said, if you're seeing significant increases that don't clear up on their own - I recommend submitting a ticket and we can help confirm if its normal or not. 
Kyle Kerst Acting IT Manager SmarterTools Inc. www.smartertools.com
1
Skillworks Replied
Ok, thank you (we have created a ticket for this).

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