Single sign on Office 365
Question asked by ASB Admins - 8/8/2023 at 7:43 AM
Is there a way to set SmarterTrack up to log in with Office 365 credentials? I looked at external provider documentation, but it is not clear to me. Thanks.

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Tim Uzzanti Replied
Employee Post
Yes, you can authetnicate against Active Directory with SmarterTrack.  

External Providers are to authenticate against whatever platform you want and/or ask any questions from your users and store that data within custom fields for the user and / or tickets etc.   

For example, some companies use it to verify serial numbers of products and don't allow customers to submit anything unless it matches a valid product / serial number etc.  
Tim Uzzanti CEO SmarterTools Inc. (877) 357-6278 www.smartertools.com
ASB Admins Replied
Thank you, but can you log into SmarterTrack using Microsoft 365 credentials? Example: create a button to log into Microsoft 365 instead of using the default login button? Do you have an example of setting this up? 

Instead of logging in this way

Thank you

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