Emails from domain user being received by another user but not sent to them??
Problem reported by Karl Jones - 7/19/2023 at 1:16 PM
Not sure how long this has been happening but i got told this morning that a user in the domain is sending emails to other domain users (within the company) and some of those emails are being received by another domain user but they are not included in the addressing nor do they show in the header details..

How can a user receive an email when they are not listed in the To, CC or BCC?

I checked the original sender who uses Outlook and they have no rules setup to BCC

I found this entry in the To field on one of the older emails sent over a week ago:-

/o=domain.com/ou=SmarterMail/cn=Recipients/cn=b3e76c27b85a438ba64bae60095e 5193-Username </o=domain.com/ou=smartermail/cn=recipients/cn=b3e76c27b85a438ba64bae60095e5193-Username>

I took out the original domain and username for privacy/security.

3 Replies

Reply to Thread
Tim Uzzanti Replied
Employee Post
There could be a lot of valid reasons for it.  If you are concerned, open a ticket with support.
Tim Uzzanti
SmarterTools Inc.
(877) 357-6278
Karl Jones Replied
Looking at the entry i found i might just do that Tim as it appears it's not a BCC issue or rules issue.
Karl Jones Replied
Marked As Resolution
Found and fixed in 8601.
Fixed: When creating a new contact in Outlook (MAPI) that contact is added using a legacyDN string for the address.

Reply to Thread