Bounce Message
Question asked by David O'Leary - 6/9/2023 at 12:24 PM
I was getting a bunch of SPAM from a couple domains so I created a Content Filter with an action of Bounce Message hoping that would reduce the spam from them. But then I noticed the emails from those domains just started sitting in my Spool. Is this the correct behavior? Should I add a 2nd action to delete those messages? What is the best way to handle this?

Owner of Efficion Consulting

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Matt Petty Replied
Employee Post
Not too sure what could cause them to stay in the spool, you could post a snippet of the delivery log from one of these messages with emails and personal info removed. 

However, I'd suggest against bouncing spam as this could open you up to a backscatter attack where spammers intentionally send you spam impersonating someone and then your server will bounce to the impersonated users. This could cause other receivers to mark your domain as spam. Just a heads up!
Matt Petty
Software Developer
SmarterTools Inc.
(877) 357-6278
David O'Leary Replied
Okay, I'll just delete them then. Thanks!
Owner of Efficion Consulting

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