Autoresponder in v12.4 - "Limit responses to once daily " missing?
Question asked by Jason Sherrill - December 3, 2014 at 9:31 AM
Answered
In v12.4 Enterprise, I've noticed that I no longer have the "Limit responses to once daily" option when setting up the auto-responder. It is still shown in the v12.x manual as being an option....has anyone else noticed this?
 
Thanks!

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Hello Jason,
 
Thank you for the inquiry. Can you please confirm the options that you are observing. I have confirmed that the 'Auto responder' option for 'Limit responses to once daily' is available in 12.3x, 12.4.5364, and 13.x under the My Settings tab.
 
There could be a setting that is enabled under the Technical tab for the Domain. Please see if there is a checkmark for 'Restrict auto-responders to once per day per sender'. If so, the option would not be present.
 
Please let me know if you need assistance and open a Support Ticket.
 
Thanks.

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