Autoresponder in v12.4 - "Limit responses to once daily " missing?
Question asked by Jason Sherrill - 12/3/2014 at 9:31 AM
Answered
In v12.4 Enterprise, I've noticed that I no longer have the "Limit responses to once daily" option when setting up the auto-responder. It is still shown in the v12.x manual as being an option....has anyone else noticed this?
 
Thanks!
Employee Replied
Employee Post Marked As Answer
Hello Jason,
 
Thank you for the inquiry. Can you please confirm the options that you are observing. I have confirmed that the 'Auto responder' option for 'Limit responses to once daily' is available in 12.3x, 12.4.5364, and 13.x under the My Settings tab.
 
There could be a setting that is enabled under the Technical tab for the Domain. Please see if there is a checkmark for 'Restrict auto-responders to once per day per sender'. If so, the option would not be present.
 
Please let me know if you need assistance and open a Support Ticket.
 
Thanks.

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