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Unable to download email with digital signature, onlye MAPI Affected from version 8504
Problem reported by Skillworks - 4/18/2023 at 3:10 AM
Submitted
Goodmorning


After the update to version 8504, we do not download email with a digital signature (they are the original email from the certified postal provider PEC). Webmail i can see them correctly, Outlook was configured with EAS working, only MAPI not Working.

Luca

6 Replies

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0
Gabriele Maoret - SERSIS Replied
Same issue here...
Gabriele Maoret - Head of SysAdmins at SERSIS
Currently manages 3 SmarterMail installations (1 in cloud for SERSIS which provides service to a few hundreds 3rd party Mail Domains + 2 on premise to customers)
0
Kyle Kerst Replied
Employee Post
I'm sorry to hear you're seeing these sync issues on the new version! I'd like to get a ticket started so we can investigate further with you and we'll follow up here when we get to the bottom of it as well!
Kyle Kerst
System/Network Administrator
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
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Skillworks Replied
i don't open a ticket, please solve the other issue just open!!!!!!!!!!
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Skillworks Replied
I have install the new version, but the problem is not sovled.

6
echoDreamz Replied
Dude... just open a ticket... You want your issue resolved, help them help you and open a ticket.
1
Kyle Kerst Replied
Employee Post
I've gone ahead and started a ticket for you and we'll reach out as soon as possible to get more details from you. 
Kyle Kerst
System/Network Administrator
SmarterTools Inc.
(877) 357-6278
www.smartertools.com

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