Unable to download email with digital signature, onlye MAPI Affected from version 8504

Problem reported by Skillworks - 4/18/2023 at 3:10 AM

Submitted

Goodmorning

After the update to version 8504, we do not download email with a digital signature (they are the original email from the certified postal provider PEC). Webmail i can see them correctly, Outlook was configured with EAS working, only MAPI not Working.

Luca

6 Replies

Reply to Thread

Gabriele Maoret - SERSIS Replied

4/18/2023 at 7:06 AM

Same issue here...

Gabriele Maoret - Head of SysAdmins at SERSIS

Currently manages 3 SmarterMail installations (1 in cloud for SERSIS which provides service to a few hundreds 3rd party Mail Domains + 2 on premise to customers)

Kyle Kerst Replied

4/18/2023 at 8:29 AM

Employee Post

I'm sorry to hear you're seeing these sync issues on the new version! I'd like to get a ticket started so we can investigate further with you and we'll follow up here when we get to the bottom of it as well!

Kyle Kerst

System/Network Administrator

SmarterTools Inc.

(877) 357-6278

www.smartertools.com