Unable to download email with digital signature, onlye MAPI Affected from version 8504

Problem reported by tecnico - 4/18/2023 at 3:10 AM

Submitted

Goodmorning

After the update to version 8504, we do not download email with a digital signature (they are the original email from the certified postal provider PEC). Webmail i can see them correctly, Outlook was configured with EAS working, only MAPI not Working.

Luca

6 Replies

Reply to Thread

Gabriele Maoret - SERSIS Replied

4/18/2023 at 7:06 AM

Same issue here...

Gabriele Maoret - Head of SysAdmins at SERSIS

Currently manages 3 SmarterMail installations (1 in cloud for SERSIS which provides service to a few hundreds 3rd party Mail Domains + 2 on premise to customers)

Kyle Kerst Replied

4/18/2023 at 8:29 AM

Employee Post

I'm sorry to hear you're seeing these sync issues on the new version! I'd like to get a ticket started so we can investigate further with you and we'll follow up here when we get to the bottom of it as well!

Kyle Kerst

Technical Support Specialist

SmarterTools Inc.

(877) 357-6278

www.smartertools.com