How can I import a local .pst file on my PC to SmarterMail 16 Professional Edition?

Question asked by san - 3/30/2023 at 10:38 PM

Answered

Good morning/evening to all!

How can I import a local .pst file on my PC to SmarterMail 16 Professional Edition?

First, I did read the following help article, but although it does mention .pst files, it did not make sense to me:

Mailbox Migration - SmarterMail Help

I think the .pst files the above article refers to are those created by Exchange Servers. That's not my case.

I have several local ,pst files on my Windows 10 PC, created by Outlook 2016. I can upload these .pst files to my Windows Server 2012 on the internet, where I have SmarterMail 16 Professional Edition installed.

I was told it was possible to directly import these .pst fies to my SmarterMail mailboxes, but although I have searched high and low for the instructions on how to do that, I haven't found them.

Can anyone tell me if it is possible to import these simple .pst local files directly to my version of SmarterMail? Even indirectly? And how? Thanks!

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Gabriele Maoret - SERSIS Replied

3/30/2023 at 11:29 PM

You can't do that with SmarterMail 16 Professional.

You need a more recent version of SmarterMail with MAPI/EWS support activated (so you need a Enterprise license + MAPI/EWS license...)

Older version (and Professional...) doesn't support MAPI/EWS.

Gabriele Maoret - Head of SysAdmins at SERSIS

Currently manages 3 SmarterMail installations (1 in cloud for SERSIS which provides service to a few hundreds 3rd party Mail Domains + 2 on premise to customers)

san Replied

3/31/2023 at 12:27 AM

@Gabriele Maoret - SERSIS, thank you for your reply.

But....Isn't there an indirect way to do that with SM Pro?

Like.., couldn't I export the ,pst file to a format that SM Pro would accept or something like that?

Gabriele Maoret - SERSIS Replied

3/31/2023 at 12:44 AM

You can connect to a SmarterMail account with Outlook via IMAP.

Then open the PST file in Outlook and then manually copy the content of the PST into the IMAP account

Gabriele Maoret - Head of SysAdmins at SERSIS

Currently manages 3 SmarterMail installations (1 in cloud for SERSIS which provides service to a few hundreds 3rd party Mail Domains + 2 on premise to customers)

san Replied

3/31/2023 at 10:12 AM

Hi Gabriele:

I can certainly try that... but wouldn't this just copy the contents of the .PST file to the local Outlook folder? I didn't know an import like that would UPLOAD its contest to the server,,,

Gabriele Maoret - SERSIS Replied

3/31/2023 at 12:23 PM

Marked As Answer

Imap folders are synced to and from the server, so if you copy mails into an IMAP account, they are pushed to the server.

And you create a folder in an IMAP account, it will be created in the serve too...

BUT this works only for mails.

No calendars, no contacts, no notes and no activities...

Gabriele Maoret - Head of SysAdmins at SERSIS

Currently manages 3 SmarterMail installations (1 in cloud for SERSIS which provides service to a few hundreds 3rd party Mail Domains + 2 on premise to customers)

san Replied

3/31/2023 at 12:44 PM

That is fantastic, Gabriele, you rock! I will try this this weekend and let you know next week Thanj you kindly for all your help.

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