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System Messages - Alert Admin and User at 90% or x space remaining?
Question asked by Shaun Sturby - 3/15/2023 at 10:47 AM
Unanswered
I can see where you can alert the user when the mailbox is 100% full. This happened to a CFO I support and they were not happy with the blocking of inbound delivery without any prior notification. How can we get an alert for the users at 90% and administrators at 95%?

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Kyle Kerst Replied
Employee Post
Hello Shaun, I'm sorry to hear you had trouble with this! I recommend logging in to SmarterMail as a system administrator then heading over to Settings>Events where you can set up an event like the one I've included a screenshot of below:
Be sure to configure the Send an Email action so it has a max frequency of something like 24 hours so that you get these notifications once a day rather than repeatedly! You can set up a couple of events like these ones and configure it to notify the user or the affected domain administrator as well, so there are lots of ways to fine tune these notifications.
Kyle Kerst
System/Network Administrator
SmarterTools Inc.
(877) 357-6278
www.smartertools.com

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