Hello together

I created a ticket about 6 weeks ago and reported this bug. So far there has been no fix and I wanted to share this with the community as I will not be the only one affected:

In SmarterMail you have the possibility to add more domains to a customer in the form of aliases. This happens quite often even with companies that have multiple TLD extensions like .com / .net / .org etc. or have different domain names like example-company.com and examplecompany.com.
The receiving to the primary domain and the aliases works so far problem-free. However, it is completely different with the dispatch. In the webmail you can change the sender / the sender domain manually. But when a customer wants to send a mail in Outlook or eM Client using the other domain, it does not work. You can select the other domain to send from but the mail will not be processed by smartermail and causes an error.

In this point SmarterMail has no compatibility with classic Exchange functionality, which I see as a big disadvantage. A customer does not want to maintain different accounts to then send and receive from different email accounts. This is simply not practical and reasonable nowadays.

Thanks and greetings

Roger