Back to Community Threads
2
HTTP Links on Portal
Problem reported by Lance Rasmussen - 11/18/2022 at 2:12 PM
Not A Problem
May want to check the template / content of the portal.  It contains several http:// links that should be updated to https:// ;

5 Replies

Reply to Thread
0
Kyle Kerst Replied
11/21/2022 at 4:43 PM
Employee Post
Hello Lance - can you shoot me a message with some specific examples on this? I did a quick review of portal.smartertools.com but saw all links coming across via HTTPS due to our HTTPS redirect. Where are you seeing HTTP links?
Kyle Kerst System/Network Administrator SmarterTools Inc. (877) 357-6278 www.smartertools.com
0
Lance Rasmussen Replied
11/21/2022 at 6:22 PM
Sent message.  Basically view the source of the home page at https://portal.smartertools.com/Main/ and search for any http:\\ and I found 8 references to unsecure URLS.
0
Zach Sylvester Replied
11/22/2022 at 2:22 PM
Employee Post
Hey Lance, 

Thanks for the follow-up. I'm not seeing any mixed-content. Can you please use this tool to scan the pages that you are seeing this issue with? 

Looking forward to hearing from you.

Kind Regards, 
Zach Sylvester System/Network Administrator SmarterTools Inc. (877) 357-6278 www.smartertools.com
0
Lance Rasmussen Replied
11/22/2022 at 3:19 PM
I simply went to https://portal.smartertools.com and then right-clicked on the page and selected View Source.  I then searched for HTTP:\\ and it found 8 occurrences.
0
Zach Sylvester Replied
11/23/2022 at 10:36 AM
Employee Post
Hey Lance, 

Thank you for the follow-up. I took a look and I see the links that you're talking about. 
These links are custom URLS that we inputted into our SmarterTrack instance. 
I will talk with my team about getting these URLS changed to HTTPS. 
As far as SmarterTrack itself goes we are not loading HTTP resources into the HTTPS page thus breaking the HTTPS. So overall this isn't a bug but just a configuration issue on our side. 


Thank you, 
Zach Sylvester System/Network Administrator SmarterTools Inc. (877) 357-6278 www.smartertools.com
Back to Community Threads

Reply to Thread

Related Knowledge Base Articles

SmarterTrack/WHMCS Addon ModuleUtilities and Conversion Tools
Automate User Login to SmarterStatsSmarterStats > Installation and Configuration
Creating a Custom Message for Your PortalSmarterTrack > Brand Configuration and Management
Google Safe Browsing Warning and SmarterMailSmarterMail > Troubleshooting
Force Webmail Traffic Over HTTPSSmarterMail > Server Configuration and Management